Ring Pro 2 in Europe with 24V DC transformer and mechanical chime

Last week I installed the Ring Pro 2 which is wired up using the supplied DIN 24V DC output transformer and it works correctly apart from the mechanical chime. I’ve tried my existing one which is a FRIEDLAND STOCKPORT SK5 6BP. Does Ring support mechanical chimes in Europe. After a long call with support I did not get anywhere. They are sending out a power kit v3 but I don’t know if this will change anything. I’ve tried two different mechanical chimes from the compatibility list: https://support.ring.com/hc/en-us/articles/360059789591-Ring-Video-Doorbell-Pro-2-Chime-Kit-Compatibility-List - Grothe LTW 1171A 24V AC - Honeywell D117 Ding Dong The grothe I’m guessing is a no go as it seems to be AC but ring only supplied an ac to dc transformer.