Ring Video Doorbell
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Ring Not Capturing Events, Live View Not Working
I noticed this evening that I hadn’t gotten any event notifications today on my Ring Doorbell. I do have notifications snoozed for a few hours each day. So I opened my app to see if there was anything at all from that time and there was nothing. I also have the snapshot capture enabled and I noticed there was nothing since 6am this morning for that and then I tried to do a live view and it will not so that either. My WiFi connection is above 50, my battery is at 94% and my internet speed is fast and strong and steady. Has anyone else had this issue? What can be done to fix this? Thank you.
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21-06-2020 04:46:22
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Thalita2
My device has been doing the same thing for a month now. It’s practically useless. We’ve called support twice and spent over 2 hrs on the phone with them each time and every time, the Live View stops working after troubleshooting with them. Did you see any resolution to the issue?
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07-01-2021 08:07:57
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