Ring Video Doorbell

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U
Ring doorbell pro scratched glass
hardwired-video-doorbell
negative-feedback

![IMG_2182|375x500](upload://5Ls7c6ATZuoarWBl0Kt47jKFQG5.jpeg) The door bell got a lot of scratches. I believe weather related cause i have no kids living around. And when i called. They siad it was out of warranty. Of course thw warranty is only a year because the products are such bad quality that they cant warranty them for more. They offered me a discount code, so that I buy a new product, why would I get another faulty poorly made device ??? **COMPLETE DISAPPOINTMENT OF PRODUCT MATERIALS**. Doorbells should be made w weather resistant materials.

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19-08-2023 08:01:06

Responses (3)

  • T

    Hi @user55356. As with any outdoor fixture, wear and tear from the weather can occur. If you are a Ring Protect Plan subscriber, you may be eligible for an extended warranty. You can learn more about this at ring.com/protectplans.

    0

    22-08-2023 06:07:01

    • U

      I agree with you on how their warranty sucks and yea why would the discount code even matter. Why would I wanna buy another one of rings products if the outdoor camera doesn't even last 3 years I will be selling all of my ring devices and go with another company that provides a real warranty that stands behind there product.. it's funny to when a customer service rep tells me they are aware of the issue ![IMG_0580|375x500](upload://dI5aWGXRggiOqBXrJJ35lMv9lMI.jpeg)

      0

      07-09-2023 04:08:08

      • S

        This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

        0

        07-10-2023 04:08:09

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