Ring Video Doorbell
Ring Doorbell Pro pink video
This is the most frustrating product I have ever bought. I will never buy another ring product and I’m going to tell everyone I know that ring sucks. My ring pro doorbell camera shows a bright pink video during the day. I called support (which was absolutely AWFUL) and they troubleshooted me through everything I saw online. Of course non of it worked. The only thing that worked yesterday was hitting the side of it which gave me a clear, nice picture, but then this morning it’s back to straight up pink! Ring is robbing half of us blind.
655 •
0 •
1 •
06-01-2022 06:28:45
Responses (1)
- U
I could not agree with this post more. I called support and it had me do all the things I'd read and tried from researching online. I finally gave in after I was offered a "discount" to purchase ANOTHER device...and tried "percussive maintenance" ie tapping it with a rubber mallet. Holy cow - it fixed the majority of the bright pink, but my trees still look like truffula trees from Dr. Seuss. After seeing the many threads and at least a couple of years of pink video, I'm quite displeased. What kind of company thinks this is acceptable? $$$
•0
30-11-2023 06:22:12
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
bemak187
@Tyleryanmalcolm Sounds like the IR filter is sticking. The filter engaging and disengaging is the click you hear when going between night and day modes. If the doorbell is new get it exchanged. If it isn't speak to Ring support and advise them the IR filter is sticking.
1
07-01-2022 11:16:13
•