Ring Video Doorbell

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K
Ring Doorbell Pro is unresponsive
hardwired-video-doorbell

I've had this Ring doorbell pro for close to 3 years without any problems. It stopped working a few weeks ago. I checked the device health from the app. It shows the doorbell as healthy with no problems. I don't get any rings, motion, or recordings. January 23rd was the last recorded event. Do I replace it? Or, is there a fix for it? It seems to be dead. I push the button and see the blue ring swirl. But, it doesn't do anything else... no notifications, no ring of the chimes, no recording. I'm also using Ring path lights, drop cam, and flood cam. No issues with any of those. They're working fine. I have about 5 Ring chimes throughout the house. I'm still getting motion detection from the other devices on those chimes. I appreciate any advice!

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19-02-2021 19:26:20

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