C
Ring Doorbell Pro - constantly switching between day/night mode
Hi, I have had the Doorbell Pro for 3 years and no issues until this last week. As soon as my porch lights are off, I am noticing the Ring Pro switching between Day and Night mode from dusk to dawn. Watching the video, I am seeing the IR firing on and off every 15 seconds or so. Is anyone experiencing this issue? Nothing has changed from a physical setup perspective. Was there a recent firmware update that may have tweaked the sensitivity of the IR sensor? Thanks.
944 •
0 •
0 •
10-11-2020 04:07:16
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Caitlyn_Ring
Hi @chewiej. That shouldn't be happening. Do you have any porch lights or other bright sources of light in the Doorbell's view? If so, this can cause some problems with the IR filter as the night vision only triggers when it is dark enough in the Doorbell's view. If there are any bright sources of light in the Doorbell's view, it could be throwing the IR filter off.
0
10-11-2020 11:29:10
•