Ring Video Doorbell
Ring Doorbell Pro (Camera View has red hue)
My Ring Doorbell Pro has a red hue to the camera view. Does anyone have any suggestions on how to correct this? Thanks,
4554 •
0 •
2 •
29-06-2020 10:03:32
Responses (3)
- N
Did this work for anyone? The way my doorbell is installed, removing it without breaking the plastic is not an easy task.
•0
14-08-2021 06:03:24
•
- H
My doorbell camera (release 2020) video had an overall deep red hue following a heavy overnight rainstorm. Looking at recorded video, I could see several milky round spots which I believe were due to condensation inside the lens dome. I tried a factory reset with no improvement at all. I called support and have a warranty replacement unit coming. Last night we had a very cold night (just above 0F) and today the red hue was gone - apparently the moisture froze or dried up as there are no visible spots - but the camera is probably leaky so I'm going to replace it when the warranty unit arrives.
•1
27-02-2022 01:19:33
•
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Jont1
Did this work? My camera has a red hue that is slowly getting bigger. It takes up about 1/3 of the screen now. I’m using a floodlight
0
27-03-2021 07:42:02
•