Ring doorbell now black/white with no option to change

I reset my wifi router name and had to reset my Ring Doorbell connection. This caused my Ring doorbell to perform a automatic software update. After the update, my Ring Doorbell camera is only black/white. I called Ring tech support and after another reboot Im still only BW and there no option in the video setting to change. The texh told me there is no setting option because that was removed with software update and my only recourse is a new Ring Doorbell at a discount. This is not fair. I had a perfectly working color camera image before. Now Im forced to buy a newer Ring Door bell due to Ring’s software update glitch. Im checking for a class action lawsuit for some compensation.