Ring doorbell keeps going off line

Okay so, my ring doorbell keeps losing connections and its just the doorbell, all my other ring device's work perfectly fine. A few months ago we had a raid happen at my house looking for my brother they used a crowbar to rip the doorbell off the wall. (side note luckily they didn't see any of the hidden ring device's) so I got them on full video doing this, but ever since this event. My ring doorbell will not stay on the wall, I had to use double sided tape to hold it together, but now the device would only stay connected for a few days than go offline. I would than have un-tape it from the wall, reconnect it and it'll work perfectly fine again for another few days before going back offline. I tried filing a police report but they will not sign anything and keep telling me to go through my insurance company. why would I bring them into this raising my insurance when they (cops) had no right to rip something off the wall that is there for my protection in the first place. Now for my question, is there a way to fix this and get it to mount onto the wall again fixing these issues or am I SOL on this and need to buy a new ring doorbell?