Ring Doorbell 2 Constantly Disconnecting from WIFI

Wondering if someone can help....it seems every time I go on vacation my ring is disconnecting from my WiFi. No other issues with ANY OTHER ITEMS in my house. Only my Ring 2 doorbell. The last time i even moved my router so it is directly on the inside of the house behind the doorbell. I was told last time that even though my strength said it was great it probably wasn't.Also the support is just junk, no one can help unless you are standing next to it and all they say is we can cancel your plan until it works and then you can resubscribe. I am super happy to pay for things while they don't work (insert eye roll).