Ring Doorbell 2 - Battery 100% Firmware update - DEAD

My Ring Video Doorbell 2 stopped working a few days ago, no low battery warning as it usually does. So I took the battery out and re-charged it - only took a few hours and green light came on. It would still not work spoke to support and they said do a factory reset, which I did joined it backup at which point it said doing a firmware update - and since then it has not worked since. It is totally dead If I put the battery in I get 4 flashes of blue light and then nothing, I can’t factory reset it it or anything now, spoke to support who said I was out of warranty and would just have to buy a new one! Has anyone else had this problem? I don’t think the tone of this message shows how mad I am - but Ring have killed my doorbell and their answer is to just buy a new one - with this 30% code we can give you Thanks