Ring Video Doorbell
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Ring battery charging issues
My ring battery does not appear to be charging at all. When I plug it in the green and the orange light come on and they just stay on, I thought maybe it was a light issue. But when I went to go, put it in my ring device, nothing was working, it was completely dead. I've seen on reddit.Other people were having this issue too after having their device for a year and a half to 2 years. I don't know if I need a new battery.I've tried already several different chords. I just bought a solar charger for it, but it doesn't do anything if I don't have a charged battery. I guess. Moving in a somewhat rural area, it feels unsafe being without my ring video doorbell.
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07-12-2024 23:34:49
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Justin_Ring
Hi @user_950688. Try putting it in your Doorbell and factory resetting it to see if then the Doorbell starts working. To factory reset it, press and hold the setup button on it for 20-25 seconds. Let me know if this helps.
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11-12-2024 19:01:21
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