Responses (1)

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  Chelsea_Ring

  Hey there, @Bimmerland. If you are interested in one of our devices that has a better night vision feature, you may want to upgrade your Ring Video Doorbell 2 to the Pro or the Peephole Camera! You can find a [product comparison guide here](https://support.ring.com/hc/en-us/articles/115004668746-Ring-Video-Doorbells-Product-Comparison) to find out what fits your needs best. If you are having concerns with the night vision on your current doorbell triggering, you may want to contact our support team at 1-800-656-1918.

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  17-12-2019 04:25:55

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  B

  Bimmerland

  I contacted the support team and they sent me a replacement Ring2 but that did not fix my night vision problem. Do I have to upgrade to a Ring Pro to get true night vision. Please advise. Thanks

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  05-01-2020 01:55:04

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  Bimmerland

  Competitors camera vs ring 2 camera both showing night vision. First shot is ring 2 at night 

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  05-01-2020 02:40:52

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  Bimmerland

  Competitors camera vs ring 2 camera both showing night vision. Second shot is competitors at night 

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  05-01-2020 02:41:55

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  Eagle328

  I only see the one photo. I have the same system ezviz too. Works great for me. I do see that chair is causing a problem with the night vision though. The infrared is bouncing off of it.

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  05-01-2020 06:12:57

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  Eagle328

  Now I see the Ring cam. It's having a similar issue with the white post. You need to angle it away from that. It should help a lot.

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  05-01-2020 06:17:06