Ring 2 hates me

Had it working. It was not as easy as they made it look to set up but I finally got it going. Took the battery out to charge it, plugged it back it. And it stopped working. Ok, time for set up again. Tried that. Now it won't finish set up. I get to the internet section and it laughs at me. The blue lights circle up, then 2 white lights blink at top. Message says I must have the password wrong. Hey lack of intelligent form! There is no password! So I tried the router with the password (yes I typed it in correctly) and again same light situation. At this point I think its just showing off it can blink at me. Either way. I'm frustrated and extremely close to returning it if Ring doesn't step in to help me out here. Oh and yes, my internet works. I have Alexa and that mouthy lady is talking all the time. So don't think thats the situation.