Ring Video Doorbell
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Reset doorbell2 and remove from my account
Hi, I am thinking of upgrading to Doorbell3+ and giving my old doorbell 2 to a neighbour. Can I reset it to factory settings and clear it from my account so the new owner can register it? Thanks
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31-08-2020 08:14:08
Responses (1)
- C
@GregKr You'll want to ensure you've followed the steps to remove the actual Doorbell from your Ring account. Once that's done, reopen the Ring App and make sure that you don't see the Doorbell listed anymore. If you're still receiving this message after those steps, please give our support team a c
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08-09-2020 23:19:18
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Caitlyn_Ring
Hi @Bigcat49. Congratulations on the new Doorbell! All you'll need to do to give your existing Doorbell to a new owner is remove it from your account. Open the Ring App \> Main Menu \> Devices \> your Ring \> Device Settings \> General Settings \> Remove This Device. Once it's been removed, it will be freed up for the new owner to set up under their own Ring account. I hope this helps! :)
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01-09-2020 22:44:34
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