Replacement doorbell

Question

I pay for two ring devices. Today, I replaced my older doorbell with a newer model and deleted it on the app. Now my new doorbell is on a 30 day trial plan. How do I get the new device on my existing plan?

Tom_Ring · Answer

Hi @user_7b1550. What specific Home Plan do you have? If these devices were on an individual plan, they do not 'carry over' to new devices. You may need to cancel the old plan, and enroll your new device on a plan. This will dependent on what plan you were subscribed to. You can find out more about this here. Additionally, some new devices will come with a free trial, so you can enjoy all the new features at no additional cost!. Let me know if you found this to be helpful.

Ring Video Doorbell

Replacement doorbell

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