Ring Video Doorbell
Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
Removing ownership of ring device and farcical support
Hey guys. So I have a ring doorbell which I have set up using an email address as per the standard set up. However, I’ve now deleted the Google account that was used for that email, and so I no longer have access to that email. I would like to change my account details or, set up a new account t with my ring doorbell. However I can’t log in to change settings as I no longer have access. I contacted support and gave them my Mac number and photo of the doorbell, my address associated and my phone number. They also needed the name I gave the doorbell which I can’t remember. The support agent asked me to log in and find the name. I tried to explain that I can’t log in to the app to get the name or any details. Because of this and despite having all the more sense data for my account couldn’t proceed to help. Can anyone on here help me? It seems ridiculous that I contacted support because I couldn’t log in, but they can’t help because they need me to log inMany thanks
649 •
0 •
0 •
08-09-2021 20:34:43
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Paulie77
I was thinking that. I appreciate the security Ring offer but it’s a bit ridiculous at the same time. Thanks for your suggestions
0
08-09-2021 21:08:12
•