Ring Video Doorbell

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C
Prodoor bell constantly disconnecting from WIFI despite strong RSSI sub 50 and good power source

TP - link appears to be causing issues with my pro doorbell. All good with 2 Floodlights and chime but constant issues when using AV600 powerline and wifi extender to boost signal to garage. Assumption is it is some form of conflict, but issue started suddenly in September afetr months of seamless connectivity. Presume it is an update to firmware that has created the issue any ideas on how i can resolve?

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16-11-2020 14:20:34

Responses (1)

  • R

    I'm having the exact same issues with my Ring 2 since Nov 15, 2020. Been working seamlessly for over a year. Good power and wifi connections available.

    1

    16-11-2020 15:49:11

      C

      Hi Thanks for response, but how do i determine which Ghz network i am connecting to? Alos how would i switch to another ?

      0

      18-11-2020 13:10:36

      C

      Hi OK so have succeeded in switching off 5GHZ band on router all network now connected to 2.4GHZ and still having intermittent connectivity issues. Any further suggestions?Thanks

      0

      22-11-2020 14:51:49

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