Pre roll not showing picture in live view Ring doorbell 3 plus?

Has anybody else found a solution to getting the picture in live view if you don't pay the subscription please?It clearly states on the web page that this is possible...... I have it activated in the options but stopped working as soon as my free trial stopped.!!**Do I have to purchase Ring Protect to be able to use Pre-Roll on my Ring Video Doorbell 3 Plus?**No. Pre-Roll on this device works for everyone, regardless if you are subscribed to a Ring Protect Plan or not. However, if you do not subscribe to a Ring Protect Plan, you will only be able to view Pre-Roll as a picture-in-picture in Live View for answered motion notifications.