English

Ring Video Doorbell

Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
U
PIN number for Ring Doorbell Gen3
battery-video-doorbell
cs-support
hardwired-battery-video-doorbell

Hey there! Love my 3rd gen ring doorbell! Wait, false. Just letting everyone know that if you had to reset your wifi, you’ll need a 5 digit PIN THAT IS ONLY ON THE BOX OR MANUAL. Meaning if you dont’t have it, you’re screwed. The manual said NOTHING about keeping it or the box or writing down the PIN and keeping it in a safe location. Expecting a free gen 3 doorbell.

593

0

1

02-01-2023 12:30:03

Responses (2)

  • C

    Hi @user31879. If you no longer have the 5 digit pin code from the manual, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

    1

    03-01-2023 11:15:20

    • U

      I have the same problem. No-one keeps the box or installation manual. RING should MENTION IN THE INSTRUCTIONS that the PIN number should be record. Shame on them.

      0

      15-01-2023 02:21:16

      Didn't find an answer ?

      Log in or create your Ring account to post a question and join in the on the conversation.

      Most Helpful Members

      U

      user63814

      2

      User
      Solutions

      B

      Boone

      1

      User
      Solution

      J

      j0hnmsch

      1

      User
      Solution

      J

      Justin_Ring

      1

      User
      Solution