Ring Video Doorbell

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People setting Video Doorbell 4
battery-video-doorbell
troubleshooting
motion-settings

I am looking for the people setting on the video doorbell 4. I am picking up cats running across the porch, and I need to change the setting, but can't find it. I go into the motion detector, and look for the people switch, but it it not there. Can someone show me where to find this setting? Thank you, Jim

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30-10-2023 02:20:45

Responses (1)

  • U

    When I go into the smart alerts feature, I see motion zones for person and other motion, but no others for people or pets. The feature is already enabled, and there is no continue button. Am I missing something, or is the software missing something? Thanks, Jim

    0

    02-11-2023 04:35:41

      U

      Ok, thank you for the reply. The problem is that I have the person alert on, with the bell turned on, and the other motion control is off. Where is the setting that controls which ones are recorded? It only gives me options to turn them on and off. What am I missing? I want to stop getting a notification every time a cat runs across the porch. Thank you, Jim

      0

      04-11-2023 04:09:34

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