Ring Video Doorbell

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Notifications not working on phone
battery-video-doorbell
troubleshooting

The notifications and ring chime are not coming through on my phone. They were working but have just stopped

537

0

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16-01-2023 12:49:38

Responses (1)

  • J

    Hi @user33404. If you are not getting notifications from your Doorbell, try the following steps: - Verify your Ring app and phone are up to date with the latest updates. - Check that Ring and Motion Alerts are enabled in your Doorbell settings. - Disable any active VPNs - Check that notifications for the Ring app are enabled in your phone's settings. We also have this Community [page](https://community.ring.com/t/how-to-troubleshoot-ring-notifications-on-ios-and-android-devices/131556) with other steps you can try to address your concern. I hope this helps!

    0

    17-01-2023 05:08:48

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