Ring Video Doorbell
user38047
Not working Ring Chime
I've install the chime door bell that came with the ring door bell but it won't ring. I've checked the setup and connection to my WIFI and the verification indicates all is good but the chime will not ring when the door bell is pressed to the ring door bell, nor will it chime when motion detected?
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02-03-2023 09:30:39
Responses (3)
- S
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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03-04-2023 12:29:54
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- U
My ring door bell no longer works. I've checked the setup and connection to my WIFI over 10 x, moving to different outlets and trying from 5 seconds to 30 seconds. It's obviously defective.
•1
24-07-2024 08:42:26
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CHi @user_195cb6. Are you referring to a Ring Doorbell, or a Ring Chime? I ask because the Ring Chime is the device that plugs into a power outlet, and can play an audible alert from your Ring Doorbell or Security Camera. If you're talking about a Ring Chime, please check the marked solution to ensure you have it properly linked with your Doorbell. Our support team can assist if the Chime is set up properly, but is still not playing an audible alert.
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30-07-2024 06:17:38
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Justin_Ring
Hi @user38047. You will want to double check that you have linked the Chime to your Doorbell. If that checks out, try power cycling your Chime by unplugging it for a few seconds and plugging it back in. Lastly, reset your Chime by pressing and holding the button on the side for 15 seconds, then reconnect it to your wifi. If you have tried these steps and are still having the same concern, our support team can take a closer look. You can get in touch at one of the numbers available here, or on Facebook @Ring by sending a private message.
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04-03-2023 12:29:38
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