English

Help

Community Home

Categories

Discussions

Sign Up

Ring Video Doorbell

Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.

E

Emelendez

Not giving me option to connect to wifi

I have a gen 1 ring doorbell and it shows it is off line but will not give me an option to reconnect. What do I do to reconnect to my Wi-Fi?

703 •

0 •

0 •

12-11-2020 02:18:09

Responses (1)

  • C

    Caitlyn_Ring

    Hi @Emelendez. If your Doorbell is offline, you should have the option to reconnect it by navigating to the Device Health page in the Ring App and choosing the Reconnect to Wi-Fi option. You'll need to be at the Doorbell as it will require you to press the setup button in order get it reconnected to wifi. I hope that helps! :)

    0

    •

    12-11-2020 18:57:58

    •

      J

      Joanlee13

      Won’t let me connect to WiFi

      0

      •

      12-11-2020 23:48:00

Didn't find an answer ?

Log in or create your Ring account to post a question and join in the on the conversation.

Community Resources

Community Guidelines

About Ring Community

Ring Help

Most Helpful Members

View All

©2024 Ring LLC or its affiliates

PrivacyLicensesTerms of Service