Ring Video Doorbell
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No video at night
troubleshooting
motion-settings
So, it has come to my attention that the Ring Doorbell Video Camera is going to require a certain amount of light to operate at night. My camera shows when people are walking by my apartment on my Echo 8 ONLY during the day. Come the night time it’s a no go. Is this normal for this device? I certainly hope not, for I more concern for people walking by apartment at night than during the day.
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18-01-2024 22:36:12
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Tom_Ring
Hi @AM2354. When the device operates at night, the night vision is activated. Night Vision in conjunction with the Infrared Lights should provide a clear picture. Depending on the distance your lights are covering, this may or may need be a clear image. Feel free to share a screenshot of your night time view so we can make some suggestions to improve your image quality.
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22-01-2024 16:37:14
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