No Longer the Owner of the Device??

Noticed I haven't been getting any notifications so I went to check my Ring App. First thing that was strange was that I had to log into my acct on my phone. Then once I got in it showed I had No Devices...whaaat? I tried to re-add my device and it then told me "This device is still registered to its owner." Wth! I have to ask the owner to remove it from their account so I can add it?? Are Ring devices getting Hijacked?? So no device, no history, no location. Could someone have stolen my ring and now can see me come and go?? I've taken out the battery just in case. I still have original packaging and have only had one account. Please help.