English

Help

Community Home

Ring Video Doorbell

Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
D

ddb13

new wifi network, can't connect ring doorbell

I noticed no connection from Ring to my iphone. Then remembered that I changed routers and new wifi name and password. Instructions say to push the button on the side of the Ring doorbell; only problem is there is no button on that side or any other side. I don't know how to reset this thing. Nothing in searches since it says the same instructions. Any other ideas here? Thaks.

1645 •

0 •

2 •

11-11-2019 07:14:48

Responses (1)

  • D

    ddb13

    Nevermind. Didn't realize that the button was under the cover and have to remove that first. Finally got everything working again.

    1

    •

    11-11-2019 09:29:17

    •

      F

      Fred_G

      Ring should develop a bettter and easier way to reset the WiFi password from inside the house rather than to remove the cover (with the special tool) and put back from the outside in cold weather !!

      1

      •

      30-03-2020 07:11:12

Didn't find an answer ?

Log in or create your Ring account to post a question and join in the on the conversation.

Community Resources

Community Guidelines

About Ring Community

Ring Help

Most Helpful Members

View All

U

user63814

3

User
Solutions

B

Boone

1

User
Solution

J

j0hnmsch

1

User
Solution

©2024 Ring LLC or its affiliates

PrivacyLicensesTerms of Service