Ring Video Doorbell
Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
New RingPro doorbell lost power but is hard wired
I just moved into a new house, and the ring pro doorbell was installed and spinning white when I moved in. I managed to set it up to my account and connect to wifi but it then needed to update. Once it updated it lost connection so I went to reconnect. I couldn't get it to enter set up mode pushing the orange button on the side and suddenly it turned off completely. I can't get it to turn back on, nothing on it works, and it seems to have completely lost power even though I didn't mess with any wiring. It almost seems that by pressing the orange button in what ever combination I did bricked the device :man_shrugging:.Can anyone help me to get it turned back on? (The light is off completely, I tried holding the orange button for 15 and 30 seconds and nothing happens, and pressing the door bell button gets no response)
638 •
0 •
2 •
21-09-2022 17:57:45
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Tom_Ring
Hi @TheGovNa. I would suggest power cycling the device by removing power going to the device for 10 minutes, then reconnecting power. If you still do not see any lights coming from the device, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
1
23-09-2022 16:42:05
•