[Need Help or Replacement] Ring Doorbell Pro Stuck on Wi-Fi Connection

Hi Ring Support Community, I’m having trouble setting up my Ring Doorbell Pro. It keeps getting stuck at the "Connecting the Doorbell via Wi-Fi" step, and I consistently receive a "connection failed" message. I’ve already tried the following: - Confirmed that no VPN is in use - Performed a factory reset on the device Repeated the setup process multiple times Unfortunately, none of these steps have resolved the issue. I would appreciate any guidance you can offer. If the device is defective, please advise on how I can get a replacement under warranty. Thank you for your assistance.