Ring Video Doorbell

Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.

G
Motion detection zone set but ignored.

I have set up motion detection on my Doorbell 3 Plus but I keep getting motion detection indication for zone that are not selected (when my neighbors park their car). is there anything that need to be done (I can create a privacy zone for this but that is also defeating the purpose of having motion detection zone).

2592

0

0

14-12-2020 14:59:50

Responses (2)

  • T

    Hey @GuillaumeB. If possible, would you be able to attach a screenshot of how you have your Motion Zones configured? This will help the Community offer suggestions on how to optimize your Motion Detection. Also, we have a great Community Article on [Motion Settings](https://community.ring.com/t/feature-update-customizable-motion-zones-for-battery-devices/13965) that could benefit you!

    0

    17-12-2020 22:54:28

    • B

      I gave this same issue. The street is about 50 fromOur Ring 2 doorbell. I have the customized range set for half of that or less. I also have the vudeo processing option to better detect motion (with it’s several second delay) turned in.I still get 5+ false alerts a day from vehicles on the street (usually delivery vans or school buses but not always. I am afraid if I reduce the zones any further, it will not pickup someone by our cars😤.Suggestions appreciated.![image|579x500](upload://zSriYvZWdVYvyXbsd8LVRn0QjyH.jpeg)

      0

      12-02-2021 16:29:33

      Didn't find an answer ?

      Log in or create your Ring account to post a question and join in the on the conversation.

      Most Helpful Members