Ring Video Doorbell
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Low Battery Email but battery is at 91%
I noticed that my battery has been low much more often than before. I got an email this am at 0640 that my battery was low and I thought it was odd so I checked on the app and it says that it is at 91%. Wondering why the notifications are off. Included photos.
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22-05-2020 11:39:20
Responses (2)
- C
Hi @KaciLynne. If you have other Cameras or Doorbells, make sure it is not the battery being low in one of those. You can also perform a quick reboot using the [reboot option](https://support.ring.com/hc/en-us/articles/7438395032980-Rebooting-your-Video-Doorbell-or-Security-Camera) from the Device Health page in the Ring app. This will take a few moments. The battery percentage should be correct on the Device Health page after that, and you shouldn't receive a low battery notification for that device. If you continue to receive low battery notifications for a Camera that does not have a low battery, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406#callus). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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27-07-2023 22:21:15
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KaciLynne
Mine has been doing the same thing. We installed the spotlight cam maybe a month ago and both battery packs are at 88 and 91% and I keep getting emails saying battery is at 5%. Not sure what is happening.
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26-07-2023 09:39:50
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