Ring Video Doorbell

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I can't delete a location
app-settings

For the past couple days I've tried deleting one of three locations per the instructions and the location is totally empty, but I keep getting a message saying "Operation Failed - Deleting your location failed. Please try again." Any advice? As mentioned, there are no cameras or even shortcuts on this location, but I can't delete it.

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01-03-2021 10:17:20

Responses (1)

  • T

    Hi @Gman123. I would ensure that your Ring app is up to date. If it is out of date, you can run into issues when trying to delete a [Location](https://support.ring.com/hc/en-us/articles/115005039983). If you are still having this concern, reach out to our support team for the next best steps. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.

    0

    03-03-2021 06:56:39

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