English

Help

Community Home

Categories

Discussions

Sign Up

Ring Video Doorbell

Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.

N

Naruto

How to remove the black colour square
battery-video-doorbell
app-settings

![IMG_0883|230x500](upload://lJ7npfLEmy9CmixDPf5KCZLamB6.jpeg)Anyone know how to remove the Black colour square? Thank you

301 •

0 •

0 •

09-12-2023 08:02:58

Responses (2)

  • U

    user70755

    I have the same issue. The black box is too big & I can’t adjust it. ![IMG_2696|231x500](upload://5yuVhOJUCErCyf50sYNPX2Mc6eo.jpeg)

    0

    •

    11-12-2023 06:33:24

    •

    • W

      WMRing

      It looks like you might have a Privacy Zone set. Go into Device Settings, then Privacy Settings and see if there is a Privacy Zone set. You can delete it there.

      0

      •

      11-12-2023 10:08:34

      •

        T

        Tom_Ring

        Correct @WMRing. Neighbors can find more information about this [here](https://support.help.ring.com/hc/en-us/articles/360028035532-Creating-and-Deleting-Privacy-Zones).

        0

        •

        12-12-2023 19:51:44

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Community Resources

    Community Guidelines

    About Ring Community

    Ring Help

    Most Helpful Members

    View All

    ©2024 Ring LLC or its affiliates

    PrivacyLicensesTerms of Service