Ring Video Doorbell
Help Please With Shared Access - Seeing Live View on iPhone!
Hello Folks, New here so if this is in the wrong forum could an admin move please :slight_smile: Short history to my problem.. I have been given access to two different ring video doorbells ( daughters), at differing locations. Both daughters have sent me shared access and I accepted both. I set up the first doorbell for live view on an ipad - but - I should have set it up on my iPhone ( I don't carry the iPad but do the iPhone!). Unfortunately.. I can't seem to see either live view doorbell on my Ring dashboard ? The questions are.... 1. Can I have shared access to more than one owners doorbell? 2. How do I set up seeing the live view of shared doorbells? (On my own iPhone - I have two ring devices installed - 1 x front doorbell and 1 x back door spotlight camera). Hope this request is plainly put - if not, I'll add content quickly to assist whoever can assist me. Thank you in advance, Sam.
511 •
0 •
1 •
25-07-2022 09:26:29
Responses (1)
- T
Hi @Skellz1960. Glad to hear you were able to quickly figure this out! Here is some information about [Shared Users](https://support.ring.com/hc/en-us/articles/115005235186-Controlling-Ring-Devices-With-Users-and-Roles) and some information about [Locations](https://support.ring.com/hc/en-us/articles/115005039983) in the Ring app. I hope this helps!
•0
26-07-2022 07:08:58
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
Skellz1960
Okey Dokey! Just worked it out myself ;-) At the top of the screen is a dropdown menu which allows me to choose the location. Once I did this, the relevant doorbell camera showed immediately! I am leaving this post up because someone else may need to see it. Thank You, Sam. :wave:
1
25-07-2022 10:14:44
•