‎Help new battery and still says low power

English

Help

Community Home

Ring Video Doorbell

Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.

B

Bmw1234

Help new battery and still says low power

battery-video-doorbell

cs-support

Please help , battery health still showing low but is new charged battery and left off but nothing and updated ring app and still front door still showing low

271 •

0 •

21-03-2023 08:51:24

Responses (1)

C
Caitlyn_Ring
Hi @Bmw1234. Try performing a quick reboot of your Doorbell from the Ring app using the steps listed [here](https://support.ring.com/hc/en-us/articles/7438395032980-How-to-Reboot-your-Ring-Doorbell-or-Security-Camera-from-the-Ring-App-). The reboot will take a few minutes to complete. After that, test out an event on your Doorbell by activating the Live View or pressing the button. Then check the Device Health page to see if the battery percentage is correctly updated. If that doesn't resolve this concern, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further troubleshooting assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
0
•
22-03-2023 06:32:37
•