Hardwiring a Ring 2 Doorbell

Question

I have hardwired my Ring 2 Doorbell but it won't ring my existing chimes.  If I remove the Ring 2 and short the wires then it rings.  My existing bell push has an 8v transformer  I was expecting to just disconnect the old bell push and connect the Ring 2.  Is there something else i should be doing?

Tom_Ring · Answer

Hi @IanVincent. Also check to see if you have the correct settings in the Ring app. These settings can be found under Device Settings  General Settings. You'll need to make sure you have the correct Chime Kit selected.

user40777 · Answer

I have the same problem. I have a 16v transformer. The bell rings when I touch the two wires. When I attach the wires to Ring 2 and push the button, silence. What else do I need to be sure to do before this will work?  I'm tired of recharging batteries; they are slow and then I forget them.  I want my video doorbell to work for me.

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Hardwiring a Ring 2 Doorbell

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