Doorbell Pro (v1) 5Ghz on Eero6 :(
My Ring Doorbell Pro will not stay connected to 5Ghz on my Eero6 network. I can watch from the Eero app that it is constantly reconnecting and indicates 5Ghz. I got it to reconnect once by restarting the entire network, where it connected to 2.4Ghz initially and worked for a few minutes. When it connected to 2.4Ghz it worked fine until it decided to switch to 5Ghz where it goes into a reconnect loop and also appears to never grab an IP. I tried reserving an IP and that didn't help either. I can't tell if this is a Ring issue or an Eero issue, but it seems like the issue started shortly after Eero updated to 6.5.1-2. I wish there was a way to force a device to only use a certain band of wifi.
1155 •
0 •
0 •
31-10-2021 08:04:03
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
Tom_Ring
Hi @dggxf46. What is the RSSI for your Ring Pro? Although 5Ghz is a "stronger" connection, it doesn't have the range that a 2.4Ghz network has. If this continues, it may be beneficial to move a Eero pod closer to your doorbell, or use a Chime Pro. I hope this helps.
0
02-11-2021 08:21:48
•