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C

Corbie

Doorbell keeps on dropping it's connexion

My two doorbells keep on dropping their wifi connexion and therefore do not respond to the bellpush. Can anyone explain why and what might I do to correct it

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03-02-2020 11:34:32

Responses (1)

  • C

    Chelsea_Ring

    Hi @Corbie. What is your Doorbell's RSSI? You can find this under your Device Health page for your Doorbell's profile, and it may explain why your Doorbell loses its connection as you stated. To learn more about RSSI and what it means, please check out our Community post [here](https://community.ring.com/t5/General-Questions/Your-Ring-Device-RSSI-Good-vs-Poor/m-p/751#M4).

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    04-02-2020 07:56:05

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