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S

Saratexas

Doorbell didn’t record
battery-video-doorbell
notifications

My doorbell normally records everything but for some reason tonight it didn’t record anything from 8pm until 9:04pm and missed my car being vandalised anybody know why this would happen?

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28-12-2021 22:41:47

Responses (1)

  • T

    Tom_Ring

    Hi @Saratexas. There could be a number of factors that contribute to the camera not recording. First, I would look over your Motion Settings to make sure that your Doorbell is configured to accurately detect motion during that time. This Community post [here](https://community.ring.com/t/caitlyn-s-guide-to-optimizing-your-doorbell-s-motion-detection/48107) has information on how to optimize your doorbells motion detection. Let me know if this helps!

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    30-12-2021 18:44:47

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