Ring Video Doorbell

Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
L
Doorbell chime doesn’t stop
troubleshooting
cs-support
hardwired-battery-video-doorbell

We have our unit connected to a home digital chime device. Our doorbell is hardwired and everything has been working great until a few weeks ago.  It’s almost like the button is stuck but visually it doesn’t look like it. When used it rings as it should. However it continues to ring every 30-60 seconds and eventually stops .. maybe an hour or so later. I haven’t timed it. During the rings there are neither notifications in the app nor detected motion. There is no one at the door. 

54

3

0

12-01-2025 06:01:31

Responses (1)

  • L

    A factory reset didn't work and all support does is provide a free ring speaker which doesn't resolve the issue.

    0

    30-01-2025 08:39:55

      L

      Technical support came through and replaced the device under warranty. The issue isn't present anymore.

      1

      18-03-2025 10:56:23

Didn't find an answer ?

Log in or create your Ring account to post a question and join in the on the conversation.

Most Helpful Members

U

user63814

3

User
Solutions

J

j0hnmsch

1

User
Solution

J

Justin_Ring

1

User
Solution

U

user_05df36

1

User
Solution