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Delayed notification Ring Video DB pro
hardwired-video-doorbell
I have a HD video doorbell pro, purchased Dec 2019. More and more I am getting delays to ring notifications. Today, my device, sitting on desk connected to same wifi as bell, rang a full 2min after the perso. Pushed it and internal wired bell rang. I checked and RSSI -56 is green. Latest firmware and software installed. No other issues with other devices on network(wyze cams alert in seconds). What can I do or how to troubleshoot?
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11-05-2021 06:24:48
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Marley_Ring
Hi there, @Leeben2010! The RSSI looks sufficient for connection and usually only indicates a small amount of interference or distance. Check out our [Community post about RSSI](https://community.ring.com/t/how-it-works-your-ring-device-rssi-good-vs-poor/229) for tips on improving this signal. Please also ensure that your Doorbell Pro is setup and connected to your 2.4 Ghz network, rather than the 5 Ghz. If possible, test out a different mobile device entirely to see if notifications are received quicker. Feel free to let us know how this goes! :)
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12-05-2021 03:32:53
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