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Ring Video Doorbell

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Complaint: Battery: Life/Not Working
cs-support
battery-life

So I charged my battery at the weekend and both the orange and green lights are working. However, when I place the (fully charged, green light only) battery in either my ring doorbell or ring camera, nothing happens. The date on the battery says 201904. 4 or so years seems a relatively short life.

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15-11-2023 07:34:01

Responses (1)

  • J

    Hi @user66622. I recommend reaching out to our support team to further assist with this concern. Give our support team a call at one of the numbers available [here.](https://support.ring.com/hc/en-us/articles/360036196372-Contact-Us)

    0

    16-11-2023 06:15:52

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