Ring Video Doorbell

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T
Choppy audio and video
app-settings

I just set up my new Ring 3 Plus. In testing it the audio is very choppy as well as the video. I tested the WIFI signal at the doorbell and it reads 83%. I can watch a HD movie with my Samsung tablet while standing right next to it with no issues. I tried changing the channel on my DSL router but that didn't make any difference. All the videos I watched before purchasing it were seamless and clear. Any suggestions on how to fix this?

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30-01-2021 09:21:21

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