Ring Video Doorbell
Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
W
Can't reconnect Ring 1 Doorbell to new DSL modem
wifi
connectivity
battery-video-doorbell
troubleshooting
ios
I've got a Ring 1 doorbell that I've had for years. My DSL modem recently crapped out so I got a new one. I can't get my doorbell connected to the new modem. When I go through the connection process it takes forever and then it tells me that my phone isn't connected to wifi, but it is connected. So what do I do now? I do have a Ring Chime too, is that part of my issue?
838 •
0 •
0 •
09-02-2022 22:43:14
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Tom_Ring
Hi @WapsiRat. What kind of phone are you using for setup? You may need to adjust some settings to be able to get this to connect. Turning off the WiFi Assist (iPhone) or Smart Network Switch (Android) should do the trick. If not, you can always try to connect using a tablet. Let me know if this helps!
0
11-02-2022 17:08:07
•