Ring Video Doorbell
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Tom_Ring
Hi @Kaiguy. If your Flex Cable is broken, you'll need to contact support. There should be a spare in the box, but in the event you cannot find that, support should be able to help. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.
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01-06-2021 23:22:03
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