Ring Video Doorbell
Battery Replacement
I purchased a ring doorbell version 2 and was sold a spare battery to swap when the original became discharged to save the three hour wait for battery recharging. I now find the battery in the unit is not changeable and I should have been sold a ring doorbell 2 not a ring doorbell version 2 I am not happy and feel Ring should make the distinction between the two more obvious Regards Rod Booth (dissatisfied customer)
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10-05-2022 02:24:35
Responses (1)
- R
Hi Tom, This doorbell was purchased from Bunnings Perth several weeks ago I thought I was purchasing an Ring version 2 with a removable battery and purchased the spare battery at the same time. I now have a useless battery having purchased an I correct product which you state is no longer sold? Regards Rod Booth
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12-05-2022 09:13:37
THi @R44. Although the Ring Doorbell 2 is no longer sold, the [Quick Release Battery](https://ring.com/products/quick-release-battery-pack) is still used. It is used in multiple Cameras as well as the [Ring Doorbell 3](https://ring.com/products/video-doorbell-3) or [Ring Doorbell 4](https://ring.com/products/video-doorbell-4). My best advice would be to contact the store you bought it from and see what options they have available for you.
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12-05-2022 08:57:19
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Tom_Ring
Hi @R44. Correct. The Ring Video Doorbell 2nd Gen has an internal battery and the Ring Doorbell 2 uses the Quick Release Battery. It is important to note, that the Ring Doorbell 2 is no longer sold and the Ring Doorbell 3 is now available. You can learn more about our current Doorbell models [here](https://ring.com/doorbell-cameras).
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11-05-2022 06:03:36
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