Battery fell on ground

Question

My battery fell on ground and there’s a few scuffs will they send out a new one or will it still do?

Tom_Ring · Answer

Hi @Phil19881. I understand how this can be concerning, but it the scuffs are just cosmetic, theres no need for concern. I have dropped my battery from 9 ft when charging it for my Spotlight Cam Pro, so I can vouch for their durability. If you need a new battery, you can find one [here](https://ring.com/products/quick-release-battery-pack).

system · Answer

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Battery fell on ground

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