Ring Video Doorbell

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Audio from doorbell speaker is bad (fine on phone and Ring online)

I just got a brand new Ring Video Doorbell 2 and I am having issues with receiving audio on the doorbell device. On the phone voices are audible but not on the doorbell. We tested this with a Samsung and Huawei device and both had the same issue. I tried a different access point since I have 2 and both have this issue. The audio fine on the website so the issue seems solely on the doorbell device itself. Any suggestions?

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15-10-2019 04:27:21

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