Ring Video Doorbell
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user_4740d7
Accepted Solution
Add new device to plan
ring-protect-plans
Hi, have upgraded my door bell, how do I now add this to the plan I am already paying for and remove the old doorbell? Thanks
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25-06-2024 09:27:53
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Caitlyn_Ring
Hi @user_4740d7. If you currently have the Ring Protect Basic plan, you'll want to cancel this plan and subscribe to a new plan for your new Ring Doorbell. Please allow up to 10 business days to receive a prorated refund for the remaining unused time. The Ring Protect Plus plan applies to all Ring Doorbells and Cameras at one location, so you won't need to take any action. I hope this information helps!
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26-06-2024 02:55:51
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