Ring Video Doorbell
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user_020bf3
Accepted Solution
Access to App
My doorbell froze whole I was on holiday and I cannot now access the account through the App on my phone. When I try to log in I get an error message 'Code 406 Not Acceptable'
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04-07-2024 04:11:10
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Justin_Ring
Hi @user_020bf3. I would recommend trying the following steps: - Verify your Ring app is up-to-date. - Verify your phone has a good connection to either mobile data or Wi-Fi. - Disable any active VPNs. - Uninstall and reinstall the Ring app. If you have tried these steps and are still having the same concern, give our support team a call for further assistance.
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05-07-2024 05:26:34
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